Executive Brief – The xDTM StandardBy: Heather Petersen
Leading organizations recognize the benefits of going digital, including a better user experience and a faster, more modern way of doing business. Yet, at the same time, we know customers have real concerns about digital transactions, security being at the top of that list.
- Is sensitive business information protected and secure?
- How is the data being used?
- Does it have a clear audit train to stand up in court?
- Will I be able to access documents at any time on any device?
The xDTM Standard Association initiated the effort to create the first DTM standard based on this type of feedback from the market and the desire to raise the quality bar on DTM solutions. Our Advisory Board came together to define a clear standard that helps organizations leverage the speed, efficiency and convenience of DTM without the risks of non-compliant technologies.
So what are the criteria that matter in assessing a DTM solution? A diverse group of industry leaders, including functional experts in standards, security, legal, risk and compliance as well as a variety of industry perspectives including financial services and payments, technology, healthcare and entertainment defined eight core quality elements that DTM providers must comply with to help ensure digital transactions are both protected and connected:
Read more about how the xDTM Standard was developed and why each of these elements are important in our executive brief, The xDTM Standard: The Transaction Management Standard for an Open Digital World.
Which of these elements are most important to your organization? Are there others not included in our list?